RMA FORM

RMA FORM

INVOICE/ORDER NO: ______________  IF YOU DO NOT KNOW YOUR ORDER NO PLEASE WRITE:

THE NAME OF THE PURCHASER____________________________  ORDER DATE: ________

  

YOUR NAME: ____________________________________________________ 

YOUR ADDRESS: __________________________________________________

STATE: _______________  POST CODE: _____________________ 

EMAIL: __________________________ PHONE: ________________________

 *** THE ABOVE INFORMATION MUST BE COMPLETED ***

{INSTRUCTIONS TO FOLLOW}

  1. PACK THE ITEM(S) SECURELY. 
  2. INCLUDE THIS FORM. 
  3. SHIP THE ITEM(S) TO ARISTIDES, ONLINE RETURNS, PO BOX 467, NORTH SYDNEY, NSW, 2059
    PLEASE NOTE THAT SHIPPING CHARGES CANNOT BE REFUNDED.    
  4. ONCE RECEIVED YOU WILL RECEIVE AN INVOICE/ORDER NO FROM US WHICH RECORDS THE RETURN OF YOUR JEWELLERY AND INCLUDES ANY REPAIR FEES.  PLEASE CHECK YOUR JUNK FOLDER FOR ANY EMAILS FROM ARISTIDES FINE JEWELS.
  5. PLEASE ALLOW 14 DAYS FOR YOUR JEWELS TO BE RETURNED TO YOU.

 {REPAIR FEE :: TO BE ADVISED} 

REPAIR FEE PAYMENT: PAYPAL / CREDIT CARD  

 PAYPAL : PLEASE SEND YOUR REPAIR FEE PAYMENT TO THE PAYPAL EMAIL  HELP@ARISTIDESFINEJEWELS.COM 

 Or    CREDIT CARD NO. ______________________________ EXPIRY DATE________  CCV ________ 

 {PLEASE WRITE DETAILED DESCRIPTION OF REPAIR REQUIRED}
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{OFFICE ADMIN}
DATE RECEIVED _______________________ REPAIR FEE ____________________ POSTAGE  PAID ________________   
ction ______________________________________________

 TERMS & CONDITIONS We hope you are delighted with your Aristides Fine Jewels purchase, however we do not offer refunds for 'change of mind' purchases. We do reserve the right to offer you a credit note in such circumstances. We do not offer refunds on Bespoke / custom made pieces, this includes all Rings, and custom made pieces such as the monogram collection, all rose gold pieces and ring size alterations are considered custom made. This also encompasses any item which has been altered or adjusted specifically for the customer. A replacement will be offered on any goods which are faulty. Goods which are returned not in their original condition will not be offered a credit note or exchange. Any circumstances not detailed in our terms and conditions, we default to the policies outlined by the Department of Fair Trading of NSW. For further information on the Department of Fair Trading's guidelines for repairs, refunds and replacements please visit their consumer guidelines page. We do not refund the original delivery charge unless the goods are faulty or have been incorrectly supplied.